Testimonials & Reviews
Blue Ridge Pain Management Associates
Pain Management Specialists located in Salem, VA & Christiansburg, VA
Blue Ridge Pain Management Associates always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 77 reviews with an average rating of 4.7 out of 5 stars. Please read what others are saying about Blue Ridge Pain Management Associates below, and as always, we would love to collect your feedback.
Sam H.
Submitted 12/16/24
If you want to see someone who you feel truly cares for! Ask to see someone other than Dr. By and hos staff.
Katherine T.
Submitted 10/07/24
Never have I dealt with with such uncaring and inconsiderate staff
Kate G.
Submitted 07/25/24
Dr. Dragovich is a breath of fresh air! He takes time to listen to your concerns and helps you make a decision about you care right where you are. He gives options, but allows you to make the final decision. He is kind and knowledgable! I would highly reccomend Dr. Dragovich to my family and friends.
Victoria M.
Submitted 07/17/24
Got there a few minutes early , my 91 year old companion wanted to go in alone for privacy but she is in a wheelchair due to not being able to stand long. The nurse named Keisha refused to wheel her in and looked at her like she had a disease. Told her she need to get up and walk down the hall herself to get weighed. Then she was put in a room with NO AIR CIRCULATION and no AC , so she opened the room door just for the nurse to come and tell her for privacy this stays shut and slams it. Then had to sit in that room just waiting for an hour and 45 minutes just for a 5 minute talk and nothing resolved because she was told THIS IS A CONSULTATION u have to come back in 6 weeks. What a disappointment all the way around
Heather S.
Submitted 03/15/24
Dr. Baylor spent no more than 5 minutes with my 84 year old mother who suffers from chronic back pain.
If he would have taken the time I think he would have realized the level of her pain. She continues to suffer.
Debi W.
Submitted 10/19/23
I am a new pt
JoAnn C.
Submitted 10/12/23
I was first seen by Dr Swanson in 2008. I was in tremendous pain in my spine and losing control of my left leg. I was exhausted walking 20 feet from a chair in our living room to my bedroom.
A different doctor in the valley had done an MRI on me, told me I had a herniated disc that could not “be fixed” because of the way it was situated. That was all he told me. Dr. Swanson showed my husband and I the MRI. I had a calcification in the shape of an arrowhead literally sticking into my spinal CORD! And I had been caring for my infant granddaughter, driving to elementary schools to pick up my other grandchildren. I was mortified.
Dr Swanson sent me to UVA to a wonderful neurosurgeon who could repair me. And he did!
Over the years I have had numerous spinal injections which helped tremendously. I could not ask for a more empathetic and kind pain management physician than Dr Swanson, or Jordan Young. Jordan is now back home in Mississippi. He is missed!
Gavriela M.
Submitted 07/17/23
I have been going to Dr Swanson for about ten years. The doctor and his staff are very kind and caring, they have a great bedside manner and they have always helped me when ever needed! I would recommend Dr. Swanson and Laura Davis to my family and friends! They also have a great staff!
Tim S.
Submitted 01/24/23
Yesterday I had my 11th epidural steroid injection 10 injections were done elsewhere by different Doctors. all 10 were very painful with complications following. Dr. Dragovitch preformed one on me yesterday. The office was pleasant his assistant Alisha eased my anxiety and was very nice to me. I had NO discomfort, I didn't even feel the injection. Most of all I had no pain in my leg. Thank you is not enough. God bless Dr. and Alisha.
Leslie T.
Submitted 08/15/22
Jordan is an amazing PA. He kind, caring and understanding. Jordan Is an excellent caregiver. BRPM has an excellent staff of caring doctors, nurses and even front desk staff. If you have are looking for this kind of service then I highly recommend their practice.
Henry L.
Submitted 09/28/21
I'm so greatful for doctor Davis she kind smart and I believe in my heart that she truly care about her patients wants what best for them even going through her own medical problems she has smile on her face treat me like I could ever ask for thank you doctor Davis
Linda M.
Submitted 09/02/21
I am so grateful to have J.Young as my PA he really cares about me as a person and is always willing to talk with me about my concerns. He works hard to ensure your needs are met! In this field it would be easy to become just another number or complaint!
Reina M.
Submitted 08/31/21
Jordan Young my PA is great he is very thorough he listens and always wants to know how you really are as a patient He takes the time to check your medications makes sure everything is working out and helps find solutions that are right for your medical needs to make sure your on the right path to recovery The staff at the Roanoke Office is very friendly and Kind hardly any wait time they know your there.
Cathy G.
Submitted 03/04/21
I had a great visit with the doctor but the rest is awful. I was late for my appointment (I am 3 hours away). There was construction on the highway and I was late. They refused to see me. They made me an appointment in Salem which was 40 min longer and I could not make it. I called to reschedule and no one ever gets back to you. They say don’t leave multiple messages. A regular doc would not get away with that. All pain clinics treat you like an addict. I have had a severe car accident which left me with several injuries. I am out of medication and all I wanted was a new appointment. I don’t know why they leave you hanging. Not professional at all
Rebecca E.
Submitted 12/04/20
This Doctor is special. He took great care of me. Hate to see him leave. Thanks so much for your time and efforts.
Alan S.
Submitted 11/15/20
Dr Andrew Critchlow is great. I received out patent surgery Nov12, 2020.. due to feet, ankle, hip and lower back pain that pretty much had me subdued to the bed and or couch. rainy days and winter months were the worst, to the point I did not want to have company nor talk on the phone for weeks on end. just doing simple task had become a nightmare. I have been a patent of Dr Critchlow for about two years, he has given me shots and other procedures that some worked and some not so much. However thru this time he was narrowing down the options for me that led to the operation I just received. I am ecstatic... even the surgery soreness does not compare to the discomfort i had prior to the operation...Thank you Dr .Andrew Critchlow Thank you...you are my hero
Sharon P.
Submitted 11/13/20
Dr. Dragovich is kind, smart, personable and a very caring family man. He is the best doctor I see. I only wish I saw him more as I see PA's more often. I like his PA's, but HE is the BEST!
Brenda F.
Submitted 09/30/20
I have been going to Dr. Swanson for many years and he is very caring and a good doctor. Being in pain is not fun and taking the medications are not fun but Dr. Swanson has helped me in so many ways to make things better.
David B.
Submitted 08/02/20
Dr.Crichlow is a Top-Notch Specialist in his field of practice..I was very satisfied with the treatment I was getting,until after it was time to make adjustments with my meds. and after repeated visits of telling Dr. about not even getting 4 hrs. of uninterrupted sleep,and as well too, having to rely on taking extra one of meds. just to be able to fall back asleep, and every sleep cycle never went behind the first cycle. After all the times of telling him this, and my Fiance as my witness, did he show any compassion or care. After almost a year of seeing Dr. Crichlow and putting my complete trust in him and the treatments he performed on me including Epidurals and Trigger-point injections, because of unprofessional decisions of not changing my meds,for night time related reasons, nor prescribing additional and or other medicines to treat my condition, Dr.Crichlow found it necessary through his own fault, but blaming me,to dismiss me from his care because I had tested positive in a urine analysis for Soboxin,a withdraw symptom medication, which again,if Dr.Crichlow would had professionally did his doctoring along with other PNA's, this would of never happened and I would still be a patient there under his care..I have been receiving this type of treatment for my condition now going on over 12 years, and without any problems till now..Now sorry to say, because of Dr.Crichlow not wanting or willing to call me in a final withdraw medication, nor does he want to or willing to honor the 30 day Emergency treatment of prescribing meds. needed following the letter received from Blue Ridge Pain Management on my dismissal and how to obtain my records, I suppose I will have no choice but to file complaint against him withDHP, and maybe even after Lawyer consultation, a Malpractice Law Suit..I have never in my life with my condition, ever seen such a uncaring, unprofessional, so called Anastegeologist, that doesn't deserve a permit to practice care or medicine..Dr.Crichlow sure never cared about my sleep, condition,or well being...
Terry J.
Submitted 05/15/20
I’ve been a patient of Blueridge Pain Management for over 15 years. The staff in Christiansburg are great. The only problem I have is not being able to speak to anyone when I have a problem or question. I had to leave a message and had to wait on an answer for three days. That’s a problem for me. Otherwise the visits are great.